We are at your service before, during and after your stay

If you wish to make an enquiry, need additional information or want to resolve any query before booking, our team will be delighted to assist you. Whether to clarify details about rooms, services, location, offers or our All Inclusive Gold programme, we will be happy to help so that your travel experience begins in complete peace of mind.
You can contact us by email, by phone, in person at reception or by sending us a message using the form available on this page. We will respond as quickly as possible.

Information and reservations

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Frequently Asked Questions

What is the best way to contact the hotel?

You may write to us via the contact form, telephone or send us an email. All enquiries are answered as promptly as possible by our reception team.

Can I request information about room types before booking?

Yes. We shall be delighted to advise you on which category best suits your trip, whether travelling as a family, as a couple or with friends. You may contact us by telephone or email.

Does the hotel offer 24-hour assistance?

Yes. Our reception is available 24 hours a day to attend to any need, from general information to any incidents during your stay.

Can I request additional services before my arrival?

Yes. You may request cots, location preferences, baby equipment, spa services, external transfers or resolve any queries regarding our All Inclusive Gold programme.

How can I get to the hotel from the airport?

The quickest option is a taxi or hire car. Public transport with connections to nearby areas is also available. Should you require assistance, we can advise you on the best options according to your arrival time.